Human-in-the-loop
HITL and the Cost of Saying Yes: Why Reviewer Approval Velocity Is the Wrong Optimization Target
HITL and the Cost of Saying Yes: Why Reviewer Approval Velocity Is the Wrong Optimization Target
Every HITL dashboard celebrates approval velocity — actions approved per hour, queue cleared per shift, throughput maximized per reviewer. But "yes" is the cheapest possible review decision. The system optimizes for the wrong thing. Real review quality means saying no when the action is wrong, asking questions when the context is unclear, and requesting changes when the action is incomplete. Here's why the cost of yes is the hidden tax on your HITL system.