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Facio's Interpretability Discipline: How AI Agents Make Decisions That Customers, Auditors, and Regulators Can Actually Understand
Facio's Interpretability Discipline: How AI Agents Make Decisions That Customers, Auditors, and Regulators Can Actually Understand
AI agents make decisions that affect real people: a loan is approved or denied, a claim is paid or rejected, a customer is offered a discount or not, content is flagged or allowed. The people affected deserve an explanation. Auditors demand one. Regulators require one. Naive agents produce outputs without explanations; the team can't tell why the agent decided what it decided. Facio's interpretability discipline gives every decision a structured explanation: what data the agent saw, what reasoning it followed, what alternatives it considered, and why it chose this path.